Power window not rolling up

ANSWER : Hi there:

When you press the button to unlock the door it completes a circuit, enabling the lock actuator to receive power which activates the locking mechanism to the desired position. The circuit is routed through a door lock relay, which acts as a switch to direct the power to actuators on the door locks. In some cases, the door lock relay is what becomes damaged or faulty; which can cause the intermittent operation of your door locks as you’ve described. You might need to have your door lock relay replaced, but should have this issue inspected by a professional mechanic first to determine if the lock relay is the source of your issue.

ANSWER : Hi there. The only thing that would cause this is an electrical short, caused perhaps by an exposed wire in the power window module, which is located in the center console of your Ford Explorer. The best advice we could offer would be to have a professional mobile mechanic come to your location to complete an electrical problems inspection to try and isolate the source of this issue.

ANSWER : Hello, thank you for writing in. Your issue is most likely a switch. The window motor would not effect the door lock functions. The only true way to know is to test the power available to the switch and see if it is passing through, or making it to the motor. Where the power stops and is not utilized, is the component that has failed. If the power supply is not making it to the switch, then you have another wiring or fuse issue. Without doing some electrical testing, you may want to start with replacing the switch. For more help with diagnosis and resolving the issue, contact our service department to schedule an appointment.

ANSWER : The window motors can certainly be the cause of the windows struggle to go up. From age, the window motors may have worn windings and drawing too much power. Also, the window regulator or window tracks can also be causes. The window regulator can wear with age and create more resistance to lowering and rising. The window motor can struggle to overcome that resistance. Same goes for worn or broken window tracks. Unfortunately the only real way to determine which is the cause can only be determined by removing each door panel to inspect the movement of the regulators and measure the voltage draw at each motor.A certified technician can do this for you to determine the cause at each door.

ANSWER : Check the 20 amp power window circuit breaker in the engine compartment fuse box. If the circuit breaker is sending power to the relay then the main power window switch will need to be checked to see if it is getting power on the yellow and light green wire at the switch. If you are getting power, then the problem will be in the main control switch. Check for power at the yellow, white, and black wires that go to the front power window motor, they should have power when you move the driver window switch up or down with the key in the on position. If you find that there is no power then the switch is at fault. If you need more help diagnosing the problem, contact a certified mechanic who can assess the issue with your windows and make the necessary repairs.

ANSWER : Hi there, this issue generally comes up often when we see a power window that does not work on the passenger switch, but still works with the driver’s master switch. It means that the passenger side window switch has failed. The fact that the drivers switch operates the window properly lets you know that the window components all function properly as that the problem is probably electrical.

A technician that is diagnosing this would use the wiring diagram to find the proper wires to test and check for power when the window is rolled up to see if there is power present when the window is commanded to roll down with the switch. Given that you are still under warranty, this scenario should be something the dealership would resolve free of charge as part of the warranty. If the vehicle is only under powertrain warranty and not the full warranty, the technicians at YourMechanic are able to provide diagnosis for your window and can perform a power window switch replacement for you if necessary.

ANSWER : If removing the driver door window switch (or the driver-side console switch), and applying direct power to the harness yields successful operation of the window, the problem is the switch that was removed for the test. This can be confirmed utilizing a voltmeter/multimeter, and following the "power path" from the fuse, to the switch, to the output side of the switch (harness plug side of the switch), etc. A YourMechanic technician can assist with the diagnosis of your window issue and help you fix it accordingly.

ANSWER : Hey there. This is likely a short in the power window switch or potentially faulty or pinched wires. I would suggest removing the door panel to trace the wires to the power switch to make sure they are all connected and not broken or pinched. If you’d like to have this resolved, you may want to consider having a professional, such as one from YourMechanic, come to your location to diagnose and repair your power window for you.