Driver’s side windows do not properly function

ANSWER : If removing the driver door window switch (or the driver-side console switch), and applying direct power to the harness yields successful operation of the window, the problem is the switch that was removed for the test. This can be confirmed utilizing a voltmeter/multimeter, and following the "power path" from the fuse, to the switch, to the output side of the switch (harness plug side of the switch), etc. A YourMechanic technician can assist with the diagnosis of your window issue and help you fix it accordingly.

ANSWER : Hello, thank you for writing in. Your issue is most likely a switch. The window motor would not effect the door lock functions. The only true way to know is to test the power available to the switch and see if it is passing through, or making it to the motor. Where the power stops and is not utilized, is the component that has failed. If the power supply is not making it to the switch, then you have another wiring or fuse issue. Without doing some electrical testing, you may want to start with replacing the switch. For more help with diagnosis and resolving the issue, contact our service department to schedule an appointment.

ANSWER : The switch internals of one or both switches are faulty or there is a bad connection to the switches. To resolve this, the switches have to be removed from the door so that you can get access to the terminals. From there it is a simple matter of testing for switch continuity or power on the right terminals when the switch is supposed to be commanding up or down operation. Any switch not working as intended is condemned and replaced. If you want these steps performed by a certified Mechanic, dispatched by YourMechanic right to your location, please request a power window switch diagnostic and the responding certified mechanic will get this resolved for you. If you have further questions or concerns, do not hesitate to re-contact YourMechanic as we are always here to help you.

ANSWER : Hi there. The only thing that would cause this is an electrical short, caused perhaps by an exposed wire in the power window module, which is located in the center console of your Ford Explorer. The best advice we could offer would be to have a professional mobile mechanic come to your location to complete an electrical problems inspection to try and isolate the source of this issue.

ANSWER : Hi there. These door issues are common on this vehicle. Most of the time the main issue is the master door lock switch on the driver door. It sounds like you already replaced that. As for the sliding door problem, most of the time, this is a failure within the door module or it can be a connection issue.

I typically take the door apart and check the connections on the module and inside of the door just to make sure that there is nothing apparent in there. If the connections and the wiring are fine, then I use a scan tool to check the module to see what the inputs and outputs are doing. If you need to have this looked at, consider YourMechanic, as a certified mechanic can come to your home or office to diagnose your door problem and recommend a repair.

ANSWER : Hi there, this issue generally comes up often when we see a power window that does not work on the passenger switch, but still works with the driver’s master switch. It means that the passenger side window switch has failed. The fact that the drivers switch operates the window properly lets you know that the window components all function properly as that the problem is probably electrical.

A technician that is diagnosing this would use the wiring diagram to find the proper wires to test and check for power when the window is rolled up to see if there is power present when the window is commanded to roll down with the switch. Given that you are still under warranty, this scenario should be something the dealership would resolve free of charge as part of the warranty. If the vehicle is only under powertrain warranty and not the full warranty, the technicians at YourMechanic are able to provide diagnosis for your window and can perform a power window switch replacement for you if necessary.

ANSWER : Hi there. If you are hearing a clicking sound as the window is trying to roll up or down, then either the regulator motor is burned and needs replaced or the track that the window rides on is broken. If you need further assistance with your passenger window motor not working, then seek out a professional, such as one from Your Mechanic, to help you.

ANSWER : From what you’ve described, the damage was most likely caused from hitting a pot hole. If the damage was from a pot hole on the right side, in some cases it’s possible for the force to transfer over and damage the left side as well. If you’d like a second opinion on this, consider YourMechanic, as a certified technician can come to your home to diagnose your car’s suspension system and confirm these suspicions.