won’t turn over

ANSWER : Hi there. The symptoms you’re describing with your boyfriend’s 2002 Grand Cherokee appear to be related to a broken or worn out ignition switch or relay. The ignition switch on the inside of the steering column is attached to multiple electronic connections that send signals to a relay box; which in turn, sends the signal to the individual components. The issue could be related to the ignition switch, the relay, or any of the components in between. If you want to have the fault pinpointed in person, I would have this starting issue inspected by a trained professional to ensure that the correct repair is made.

ANSWER : Hi there. Check all of the grounds to the vehicle and see if there is any wires that are damaged from the taillight short. A loose ground will cause multiple problems with the electrical system and some or multiple components will not work. If you need further assistance with your electrical issues, then seek out a professional, such as one from Your Mechanic, to help you.

ANSWER : Your probably correct, it sounds as though your battery is done. But it also sounds like you have charging system issues. I’m not sure that fixing your battery and charging system will solve the problem with the car shutting off, but it’s possible that it will and it’s a darned good place to start. By contacting Your Mechanic, you can have a technician come to your home or office to check out your car and help you figure out what to do next.

ANSWER : A possibility is a faulty ignition switch. If the switch opens after the car starts, the engine will shut off. But, that is just a possibility and a diagnostic would have to be performed to rule that in or out. Be sure you have a fully charged battery that passes a load test. Starters motors can display intermittent operation if they are faulty. With a fully charged battery, if the starter motor does not run that signifies an electrical problem in the starter circuit (includes the ignition switch) or a problem with the starter motor itself. If there is power to the starter motor and yet it doesn’t run, the starter is condemned and replaced. Alternatively, if there is no power to the starter, or there is a big voltage drop anywhere on the circuit to the starter, then the circuit has to be traced until the fault in the circuit is found. Notably, faults can include high resistances, due to corrosion, wire strand breaks, or loose terminals, which can only be diagnosed using a voltage drop test. Regardless of what the underlying cause of the no start condition is, if you desire that a certified mechanic resolve this promptly, please simply request a no start diagnostic and the responding mechanic will get it diagnosed and repaired for you. Please let us know if you have further concerns or questions as we are always here to help you.

ANSWER : The steering lock may not be unlocking either due to a faulty ignition lock housing or more commonly as the cars age a faulty spring at the steering wheel on the under side of the column. If the ignition lock housing is the issue the housing can be replaced. It s a bit tricky as the mounting bolt has break off heads and generally need to be driven out with a punch. If the lock is not disengaging because of a faulty spring on the ignition lock many owners have had the spring removed by having it drilled out of the housing. However, removing the spring may permanently disable the steering lock. The last option would be to replace the steering column. You may want to enlist the help of a mechanic who can recommend the proper repair for your situation.

ANSWER : Hi there. There are a few things that instantly come to mind that could be causing your starting issues. If you can activate all of your accessories but nothing happens when you turn the key forward, the cause is most likely going to be a battery that has lost cranking amps, a broken starter, or a faulty ignition cylinder relay. In order to determine the exact part that is damaged, and to avoid spending extra money on unnecessary parts or repairs, you may want to contact a professional mechanic, such as one from YourMechanic, who can diagnose your starting problem for you.

ANSWER : Hello there. The charging system on the car may not be charging the battery as you drive and the systems that keep the engine running are priority so the engine will stay running until the voltage drops below about 9 volts but the lighting and some other accessories may cut off above this voltage first. You should have the charging system tested to see if the alternator needs to be replaced.

ANSWER : The most likely components to cause this may be the headlight relay, headlight switch, or the ignition switch itself. The relay is an electro-mechanical switch. The headlight switch sends a power signal to it. It then switches on internally to send power to the headlights. If the relay is sticking either in the on or off position, this can cause the lights to stay on or not turn on. If the headlight switch has failed, it may not be signaling the relay properly. With the ignition switch, if the mechanical tumbler portion is worn, it may not be fully moving it’s internals to signal the electrical portion of the switch to turn the lights on or off. Or vice versa, the electrical portion of the switch may have shorted internally.

Since one or more components may be at fault, it may be best to have a certified technician properly diagnose why the headlights are not working to find the exact cause.