How do you use the info button on the touchscreen?

ANSWER : The touchscreen in your car has an info button on the side bezel (along with several other important buttons). The info button is designed to provide you with quick access to important information – think of it as a shortcut. Here’s what it offers:

Where Am I: The first option when you press info is designed to show your location information.
Traffic Info: This button will provide information about traffic in your area and along your route.
Weather Info: If available, weather information for your area and route is displayed here.
Map Update: This function allows you to update your map.
Navigation Version: Shows the operating system version for your navigation system.
GPS Position: Allows you to adjust your GPS system.
Voice Recognition Settings: Allows you to enter the voice recognition settings menu.

ANSWER : The key fob may have some broken buttons or the battery could be dying out causing the buttons to not function. If the key fob has been dropped, a contact point inside the electronics on the key fob could have been broken causing the buttons to fail and short out with each other. In that case, I suggest replacing the key fob remote. If you need further assistance with your key fob not working, then seek out a professional, such as one from Your Mechanic, to help you.

ANSWER : After looking into your issue of the car not shutting off via the push button, I have found a couple possible causes. First, verify the transmission indicator displays that it is in park. If it intermittently does not go to park upon you shifting into park, then the transmission selector range switch may need to be replaced. If the display in the center dashboard has an issue where it randomly cuts off, it may not communicate to the ignition push button that the vehicle is in park. Toyota has listened to customers, and has issued a customer satisfaction warranty extension for the combination meter (9 years/no mileage limit). The reference number is T-CP-ZTV-A110-D dated 9/30/2013. All you have to do is go to your local dealer and have them replace and reprogram the new module.

ANSWER : Not that I can find. The Start/Stop button, and how long it must be held to turn the engine off in an emergency is a hot topic. Requiring the driver to hold this button down for 3 seconds could be an eternity in a burning fire scenario. Turning the engine off on the slightest touch may cause the vehicle to stop in traffic when you actually just intended to adjust the radio as you describe. You may want to get in touch with a local Lexus or Toyota representative so that you voice this displeasure.

ANSWER : It seems like the defrost of the vehicle has an issue. There are several possibilities that could cause this. The control unit for the climate control system could be malfunctioning. The fuse for the rear defrost could be blown due to some unknown reason. The windshield itself could be damaged and lost connection somehow. I would recommend having a qualified professional who is proficcient in electrical diagnosis inspect your vehicle with a wiring diagram. This will help to determine where the fault in the defrost system is located. Once the issue is found, I would recommend having the issue resolved as soon as possible to prevent any safety issues that could result from lack of clear vision through the rear window.

ANSWER : Hi there. These door issues are common on this vehicle. Most of the time the main issue is the master door lock switch on the driver door. It sounds like you already replaced that. As for the sliding door problem, most of the time, this is a failure within the door module or it can be a connection issue.

I typically take the door apart and check the connections on the module and inside of the door just to make sure that there is nothing apparent in there. If the connections and the wiring are fine, then I use a scan tool to check the module to see what the inputs and outputs are doing. If you need to have this looked at, consider YourMechanic, as a certified mechanic can come to your home or office to diagnose your door problem and recommend a repair.

ANSWER : Hello, thanks for writing in. Most of the time this is caused by a programming issue with the control module. It usually occurs if the module fails or if there is a loss of power. It can also occur if the batter is jumper improperly but most of the time you will have other issues also. If the battery was jumped correctly then I usually start by reprogramming the control module just to see if it will accept the programming. If it will not, then a new module will probably need to be installed and programmed to the vehicle. Not many places have the equipment to do this, so it is usually best left to the dealer where you got your car. I recommend having one of our certified automotive technicians from YourMechanic come to your home or office to inspect, diagnose, and repair the issue for you.

ANSWER : Hello, and thank you for writing in. The first thing we need to determine is if there an issue with the latch, the switch, the key fob, or possibly the wiring. The best way to determine this is to test the latch’s electrical module for power supply. With a voltmeter you can determine if the latch is receiving the power it needs to work the latch. If it’s not you can work through the circuit and find where the voltage is being lost. If the latch is getting enough power, it may need to be replaced. Only further testing will tell. For more help resolving the issue, contact our service department to schedule an appointment.